Frequently Asked Questions
Everything you need to know about our premium beauty supplies and services.
How long does shipping take for BHB DISTRIBUTORS orders?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Are the beauty products sold on your site authentic?
Yes, BHB DISTRIBUTORS guarantees that 100% of our inventory is sourced directly from authorized manufacturers and official brand partners to ensure professional-grade quality.
What is your return policy for opened cosmetics?
Due to hygiene and safety regulations, we cannot accept returns on opened or used cosmetic products. However, if a product arrives damaged, please contact us within 48 hours for a replacement.
Do you offer wholesale pricing for salons and professionals?
Absolutely. Licensed professionals and salon owners can apply for a trade account to access bulk pricing and exclusive professional-only product lines.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my package after it has been shipped?
Once your order is dispatched, you will receive an automated email containing a tracking number and a link to monitor your shipment's progress in real-time.